DANTES/DSST Study Guide For Principles of Supervision
Principles of Supervision Study Guide - Buy Now!
The Principles of Supervision DANTES study guide and flashcards will teach you everything you need to know for the test. You will review different types of authority, staffing, organization layout and more. This guide will give you detailed examples and exercises to teach and test your skills. You don't need a separate textbook with this or any other study guide we offer. This title also includes sample test questions to teach you the material.
What is a Supervisor?
What Does it Take to be a Supervisor?
Authority
Planning
Steps in Planning
Mission Statement
Goals and Objectives
Policies
Procedures and Rules
Decision Making
Change
Time Management
Delegation
Organizing
Organizational Theories
Organizational Structures
Line and Staff Authority
Line and Functional Authority
Delegation of Authority
Unity of Command
Centralization and Decentralization
Organization Charts
Matrix and Project Organizations
Staffing
Directing
Maslows Hierarchy of Needs
Leadership
Motivation
Hawthorne Effect
Theory X & Y
Communication
Communication/Information Flow in an Organizational Setting
Group Dynamics
Problem Solving
Conflict Resolution
Recruiting and Selecting Talent
Working with a Diverse Workforce
Discipline
Employee Counseling
Controlling & Budgets
Gantt Charts
Legal Issues
Sexual Harassment
Stress in the Workplace
Personnel Administration
Performance Appraisals
Collective Bargaining and Unions
Training and Development
Training Need Analysis
Organizational Development OD
Operations Planning and Control
Productivity
Total Quality Management (TQM)
Work Scheduling
Business Ethics
Sample Test Questions
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